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Controlling Conflict - the management & avoidance of disputes

About this report
This report diagnoses how effectively organisations manage disputes and what can be done to improve processes and training. It focuses on three areas:

1. Causation: What causes disputes?
2. Escalation: Why do disputes escalate?
3. Prevention: Is risk management effective?

Who should read this report
  • In-house lawyers
  • Risk managers
  • HR professionals
  • Senior management
Why you should read this report
  • Practical guidance on how to improve risk management procedures
  • A checklist for organisations facing a dispute
  • Insight into the training staff need to reduce the likelihood and impact of dispute escalation

Download the full report
To download a copy of this report, please complete and submit the following short form and the PDF will automatically open up. Alternatively, if you would like to receive a hard copy of the report, please email James Crabb at j.crabb@nabarro.com.

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